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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Bill

Hi I wanted to know my pending bill if I have any.

Data

I’ve no internet connection. I’ve called O2 hundred times nothing happening. I’ve paid all my bills. I’ve switch on and off my iPhone hundred times. Iam very disappointed in O2 services. What solution ? Anyone help

Odin by • Level 1: Joiner
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  • 2 replies
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Resolved! Scammed by Plan.com?

Hi, I was cold called yesterday by a company called Plan.com claiming to be a partner of O2 who could half my tariff. I ended up agreeing to a three year contract starting 10 July, but subsequently have lost access to 5G. It also appears that I have ...

Resolved! Are O2 bills in advance?

Just switched over to O2 on Saturday 23/01/21, not yet recieved my sim card but did recieve a bill for 24/01/21Does O2 bill a month in advance? or have I just been billed for a service I cannot even use yet?

Switch up is STILL broken.

Using Switch up after a bill is generated will result in an outgoing call and data bar. The last 2 times I've switched up resulted in line disconnection because of non payment of £0.00 outstanding from the last device. The switch up indeed fully sett...

viridis by • Level 56: Guvnor
  • 6541 Views
  • 20 replies
  • 0 kudos

Ifitness

Been scammed almost £300 by ifitness. 02 fobbed me off with a number which doesn't exist. Please help?

Fc2 by • Level 1: Joiner
  • 843 Views
  • 3 replies
  • 0 kudos

Resolved! Stolen phone

I need to report a stolen phone. The help desk phone is never answered. How can I do this by email?

JDT2 by • Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

URGENT: Change my bill / tariff

Dear O2 team, I did not realise my bill had gone up from £15 to £31.42. I want to change my tariff before my next bill. However, online it says "unfortunately we can't change your tariff right now". Also, on the 4th of January I was billed £31.42, bu...

M12345 by • Level 1: Joiner
  • 482 Views
  • 2 replies
  • 0 kudos
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