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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235904 Views
  • 2 replies
  • 2 kudos

UREGENT NO WORKING PHONE

Hi, My o2 account has been closed before my number has been transferred to my new provider. I now have no service on either phone/network so am unable to make a call to your helpline to be able to get someone to help me, even though it says to contac...

OL by • Level 1: Joiner
  • 432 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel contract

Can I please cancel my 30 day rolling contract

Pack code

We would like a pack code for both our phones please as we wish to leave 02 as we have had nothing but trouble

Studs179 by • Level 1: Joiner
  • 591 Views
  • 4 replies
  • 0 kudos

Resolved! Porting Issue (Split Port)

Another Split Port issue here and was hoping for some guidance please. Signed up with O2 on 11 April and gave my Three PAC information at point of order to port my present number.Received SIM on 14 April but told port wouldn't happen until the follow...

Brian_Fly by • Level 2: Apprentice
  • 1780 Views
  • 6 replies
  • 1 kudos

Resolved! Switchup Query

Hi, I put a £600 deposit on a s23 ultra with switchup. If I were to use switchup, what would happen to the bill, and what would happen the money I put in on the phone originally? Am I being stupid lol.Thanks

Problem With Payments

Hello. So i have a problem in the past few days i made 3 payments trough the app and and all 3 O2 cant see them. They have gone trough but nothing. I spoke with them on the phone and nothing... also i bought a data bolt on for 8 gigs and it also hasn...

Ivan_A_S by • Level 1: Joiner
  • 1264 Views
  • 7 replies
  • 0 kudos

Resolved! Disney+ advanced billing

Hello, I had the 3 month free Disney+ extra which was due to expire November 8th (now cancelled as I didn't want it to roll over to a paid subscription). Just noticed that my October 27th O2 bill includes a charge for Disney+ from 27th October - 26th...

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