Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453720 Views
  • 2 replies
  • 2 kudos

VAT Billing

Can I please change my bills back to showing the VAT?

RedRobo by Level 1: Joiner
  • 1082 Views
  • 4 replies
  • 0 kudos

International Travel Bolt On

I am sim only monthly customer. I will be travelling to USA soon. I am trying to work out whether I will be charged. Reviewing the following terms and conditions for the travel bolt on.. O2 Travel is the perfect way to stay connected in selected dest...

sslas6800 by Level 1: Joiner
  • 3764 Views
  • 3 replies
  • 0 kudos

Closed O2 account still showing as active with Equifax but not Transunion

Hi - I cancelled my O2 contract at the end of the 18 month term on the 24th November 2023. Everything has been successfully paid off and there are no issues relating to that. When I look at my transunion credit report it shows that my O2 account was ...

Arcaphos by Level 1: Joiner
  • 1252 Views
  • 2 replies
  • 0 kudos

Log.in issues

When I try to log into my account with my O2 number I keep getting the following message "contact number already associated with another user" this number I used is mine and I don't have another

Grimmy1a by Level 1: Joiner
  • 594 Views
  • 1 replies
  • 0 kudos

Resolved! Disney

Hi, how do I cancel Disney?

Jane79 by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Just wondering what does it mean that I have -£33.63 to pay on my bill 

Jose96 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

swap a sim

1 week gone my number is not swap utill now. I have some emergency call. But my previous number is showing off. I already fill up a form 2 times. but still my number is not swap. when my previous number are activate ?

mithila by Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

Refund

I have cancelled my contract and have a refund due. I just want this back please. My O2 app has a problem Please refund my £19.50 into my bank account

CarolG by Level 1: Joiner
  • 1441 Views
  • 6 replies
  • 0 kudos