Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! O2 to O2 Contract

My O2 contract is about to come to an end and it is alot cheaper to get a new contract rather than upgarde. What do i have to do to get my old number on my new phone contract? My thoughts was i would get my new phone, call and pay off my contract and...

ELTYS by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Request an ESIM Pack

Hi was wondering if I can request an esim Pack the online chat seems to be busy

mrzttm by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! pay telephon bill

Hello,I want to pay my telephon bill but I cannot get access to anyone at O2.Please help, thank you.

JOF by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Moving to different network

How do I move to a different network provider so that it suits my needs better and it giving me more time to pay off my debt on which amount of payment I can realistically afford to pay back

Resolved! Unable to get an Unlock code from O2

Joined O2 in June 2012, obtained Samsung Galaxy S3 on 2 year pay monthly contract. Phone was replaced by O2 insurance in November 2012 due to cracked screen. Submitted request for an unlock code via the web form and received email from mycare@o2mail....

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! Payment

HiI am abroad, and the website is refusing to take my monthly payment from my Barclays card. O2 has removed the live chat option and instead wants me to ask it here to the Community! How can I talk to someone and do the payment? Thanks!

it271 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Unpaid bill

Ive got an unpaid bill for a sim that didnt arive, i was sent a new sim on a lowe price but its saying i owe £43 for the sim ive not had how can this be happening

Bannksy by Level 1: Joiner
  • 2 replies
  • 0 kudos

Upfront payment

When I got my ipad 20 pound upfront payment was required. I paid 150 upfront to make sure I was accepted and I thought it would go towards the price of the device. It has now seemed to have disappeared. Has anyone else been through this?

Mike131 by Level 1: Joiner
  • 2 replies
  • 0 kudos