Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Setting up a Direct Debit

How do I set up A Direct Debit and cancel my credit card details?

Charged 2 much on my bill

Am being charged to much for my bill

Resolved! Tariff change

If I'm already with O2 pay monthly and I change my tariff to the above - do I need a new SIM card or does it change automatically?

Resolved! Disney+

I want my disney+ Subscription, that came with my contract to be cancelled as I do not use it. I do not want to be paying for something I do not use

Cancelled phone still showing

I had a large bill after a holiday. On logging in and checking, I find that I have my Daughters phone (REMOVED) that was cancelled in September, still showing and being charged. I need this sorting ASAP please. Thanks.

esim

help with esim

Resolved! downloading bill

HiIm interested in seeing the contents of my recent bill but unable to view/download today.any issues at your end?thanks

Upgrafe

Can my son pick up my upgrade as I'm out the country?

Can i send a family member to switch up my phone if i am unable to go myself?

I want to switch up my phone but im physically unable to go to a O2 store to do so.....am i able to send a friend or family member to do it for me?

Bad signal, changed my mind but out of cooling off period

Signed up for o2 24 month sim only from EE, bit complications with cancelling my previous contract meant that I didn’t put my new o2 sim into my phone until this week, despite having paid for my first month and being a couple days out of my cooling o...

O2

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