Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Does the annual price increase impact the device payment? Email isn't super clear (to me anyway..)

"From April 2024 the monthly price of your device plan (that's your device, inclusive texts and data" I've been with O2 for years, but I cannot recall if the device plans ever increased to be honest. I'm hoping they don't because an annual increase o...

Device payment

Iv been trying to make extra payments on my device plan since Xmas but unable too as the screen just keeps saying processing. I have a 2 minute video to prove this too. I paid off a £500 lump sum back in middle of last year no problems, but just tryi...

Gthomas79 by Level 1: Joiner
  • 1044 Views
  • 2 replies
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Resolved! Upgraded my SIM only plan for an iPad now my SIM only number I can't make or receive calls

Hi,Can anyone please advise I upgraded my SIM only contract (calls, texts and data) to an iPad. Innocently I assumed I would receive a new number with the iPad but that is not the case. The problem is I used the number in a mobile for years. Now it's...

SIM shows as in-use (before it arrived)?

Hi all,I signed up for another tariff/SIM for a family member (under my existing O2 account) yesterday (20th), and it was dispatched yesterday afternoon (3 PM), and is expected to arrive by Friday (23rd) This morning I received an email at 5 AM (21st...

SB4092 by Level 1: Joiner
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Pay off my contract

I would like to pay off my contract so I can move onto a SIM only deal

Carolyn2 by Level 1: Joiner
  • 536 Views
  • 1 replies
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VAT breakdown

I need a bill with a VAT breakdown. For some reason you've stopped showing that on statements.

BMIW by Level 1: Joiner
  • 549 Views
  • 1 replies
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Charged for Disney+ for 1 day (after 3 month free period) - Auto Renew was turned off already

I just received my bill for Feb/March, yet this time it stated my bill was slightly more than usual, around 26p higher... This extra charge was for a single Disney+ charge for 17-17 Feb, even though i always turned off extras weeks before hand to sto...

JRSC by Level 1: Joiner
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Resolved! Roaming not working

Anyone able to access any Roaming in France. Friends on EE and Vodafone working great but O2 despite strong signal is dead with has zero data all week. Apple Watch not working either though this probably not be included in contract because O2

awauk by Level 1: Joiner
  • 1587 Views
  • 3 replies
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Resolved! sim

need pin for my sim to unlock on new phone but my phone I had the sim in display has stopped working so can't get pin from it.

wuhb by Level 1: Joiner
  • 996 Views
  • 3 replies
  • 0 kudos