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Level 1: Joiner
Posts: 1
Registered: ‎18-08-2019
Accepted Solution

Paying phone bill

can you go into your o2 shop and pay your phone bill with cash? My bank card has been cancelled as it’s lost, and my phone bill is over due so I need to pay it ASAP
Posts: 115,375
Topics: 571
Solutions: 15,774
Registered: ‎04-04-2012

Re: Paying phone bill

@Bella04 

That's not listed as an option in our community guide.

All ways to pay here http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 98,465
Topics: 762
Registered: ‎14-01-2013

Re: Paying phone bill

It's an option worth thinking about in this situation though @Bella04 

It would be worth giving your local shop a call and see what they say. wink

*The Game Is On*

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Posts: 115,375
Topics: 571
Solutions: 15,774
Registered: ‎04-04-2012

Re: Paying phone bill

If you're going into town to an O2 shop you can pop into your bank and pay directly into O2 from there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 70: Enigma
Posts: 16,810
Registered: ‎31-03-2010

Re: Paying phone bill

@Bella04  Once you get this issue sorted you should consider setting up a Direct Debit, which you're supposed to have anyway, to avoid problems like this in the future.

I DO NOT WORK FOR O2



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Posts: 83,846
Topics: 578
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Registered: ‎04-01-2009

Re: Paying phone bill

Your other option is to ask a friend to pay for you and then give them the cash or transfer money direct to their account with online banking.