Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232051 Views
  • 2 replies
  • 2 kudos

Resolved! When the Device plan final payment is made

Amazingly, though I've doen a search, I can't find the answer to this simple question: My device plan 24 month contract ends next month.If I do nothing, will the device plan contract automatically terminate and no more money taken from my bank accoun...

zippy1 by Level 1: Joiner
  • 4392 Views
  • 7 replies
  • 0 kudos

Resolved! Web chat was no use in resolving my billing issue

Contacted O2 and received PAC code and was told that if I left before the end of my billing date I would not receive any more bills.I did that bur still got a bill for 1 month charges.Today I received an email demanding payment of £15 within four day...

Resolved! Roaming

Wondered if roaming is included in Mexico??

Penny1234 by Level 1: Joiner
  • 1334 Views
  • 3 replies
  • 0 kudos

Resolved! Allowance

Just to clarify..... does my allowance start again each month or does it last the full year? I cannot find it written anywhere in my contract.

Dayglow47 by Level 1: Joiner
  • 784 Views
  • 3 replies
  • 0 kudos

Resolved! iTunes add ins

Hi I have had more iTunes added on to my monthly bill and I haven’t bought anything that I’m aware ofThis happened last month too please can you help me to check and cancel?

Lesley by Level 1: Joiner
  • 1896 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Travel Inclusive

I moved to a new monthly contract which supposedly has Travel Inclusive. I am now in Australia and have received a text saying I have reached my £48 limit and data is no longer available. What do I do to get my phone on the O2travel inclusive tariff ...

Wild by Level 1: Joiner
  • 4222 Views
  • 23 replies
  • 0 kudos

Resolved! TalkTalk moved me to O2

Dear team, TalkTalk moved me to O2, I need a phone for your sim, I will go to Wandsworth O2 store to pick and collect the phone. Then I will have my debit card. Sony Xperia L1 has been shown to be there on Tuesday. I will be there by the end of the d...

Resolved! Mobile data code

I have a HTC One M8 and can’t get mobile data on it for using the internet while away from home. I have tried all the suggestions but still not managed it. Does anyone know how? I tried O2s new ANP list but doesn’t work. Thanx

Serynr by Level 2: Apprentice
  • 3334 Views
  • 10 replies
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Resolved! Direct debit

Just looking for some info.. i payed my full bill manually before cancelling direct debit so it didnt take two payments and now ive set up a new direct debit so it saves me paying manually but will this effect my billing if i wanted to take out anoth...

Ryan1 by Level 1: Joiner
  • 1524 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone XS Max

Just a quick question - would the new iPhone XS Max on O2 come unlocked?I know it can be unlocked for free, but I’m wondering whether it would come unlocked directly?Looking to use the phone abroad on holiday this weekend and therefore would like to ...

ajavaid92 by Level 1: Joiner
  • 4184 Views
  • 2 replies
  • 0 kudos