Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Long Long time between sending a text message and it being received O2 network

My partner and I both have phones that are on the O2 pay monthly scheme. When out and about we like to use text messages to keep in touch and relay information e.g. where car is parked, change time / place to meet up etc. Recently we've had problems ...

M & j acquisitions

I am told by o2 when I enquirer about details of my account that they cannot tell me unless I can give them the name on my account. This I am unable to do as it would appear to have been changed to a business name by m & j acquisitions . So, under th...

Resolved! O2 Open Discount

Hi, my contract finished last month and I am keeping my phone but looking at a sim only deal, when I got my bill this month I found out that my open discount has ended because my contract has ended as well. The problem that I have now is that when I ...

Active my sim

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Resolved! Returning Phone Query

Hi all. I got a new Pay Monthly contract and have tried the phone for a few days, I'm not enjoying it, I did like it in the store but day today usage has made me realise it just isn't for me. I think I'd rather go back to the handset brand I know and...

Resolved! Paying out o2 refresh contract early?

Hi - before I start I just want to say i've read the guide on how to cancel a contract but im still slightly confused. Basically my contracts up on the 26/02/2019 (which is my bill date) and its giving me the option to upgrade for a fee of £50 (my de...

Resolved! Mycontentat Nexgen

Just had a text thanking me for suscribing to a service which will apparently cxost me £4.50 per week - I am assuming it is SPAM and not replying STOP to the number given - Is this correct?

Resolved! Two accounts - how to cancel 1

I have 2 accounts with 2 separate phone numbers and never use 1 of them. How do I close the inactive one? I can only find an option to completely close my o2 account and I don't want to do that.

TSB meaning

Hi, after i made a pay monthly contract i received some text messages from TSB A/ C6020. I don t know what is that, can someone tell ME? Thanks

Resolved! Data dropping out

At work I have a really good, full 4 bars, 4G signal however the data speed is really poor. Mostly the data speeds are very low, less than 1Mbps, Sometimes I can’t access email and internet and things time out. My colleague who sits behind me has exa...

O2

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