This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Text message issues

Go to solution
GiJane101
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-09-2019 10:36

on ‎19-09-2019 10:36

Every text I send this morning arrives with relevant person, they reply etc but then 10 minutes later I get a ping on my phone saying that the message could not be sent but it did.

It's doing my head in, any suggestions?
Message 1 of 5
857 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to GiJane101
  • 152050 Posts
  • 651 Topics
  • 28916 Solutions
Registered:

‎19-09-2019 10:43 - edited ‎19-09-2019 10:44

‎19-09-2019 10:43 - edited ‎19-09-2019 10:44

@GiJane101 

Check here for any local network issues O2 Service Status

 

If the problem persists, get a sim swap in your local o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 5
850 Views
0 Kudos
4 REPLIES 4

Go to solution
GiJane101
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-09-2019 10:39

on ‎19-09-2019 10:39

Screenshot_20190919-103759__01.jpgScreenshot_20190919-103759__01.jpg

Message 2 of 5
854 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to GiJane101
  • 152050 Posts
  • 651 Topics
  • 28916 Solutions
Registered:

‎19-09-2019 10:43 - edited ‎19-09-2019 10:44

‎19-09-2019 10:43 - edited ‎19-09-2019 10:44

@GiJane101 

Check here for any local network issues O2 Service Status

 

If the problem persists, get a sim swap in your local o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
851 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎19-09-2019 19:57

on ‎19-09-2019 19:57

@GiJane101 

 

It may also be worthwhile restarting your phone as it could just be an issue with one of the processes on the phone itself that needs reloading, had this kind of thing myself.

Message 4 of 5
822 Views

Go to solution
Martin-O2
Former Staff
In response to Anonymous
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎20-09-2019 13:53

on ‎20-09-2019 13:53

Hey @GiJane101 it would be great to get an update on this one once you've tried the above suggestions. slight_smile

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
800 Views
0 Kudos
Top Kudoed Authors
View All
Top