This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 329054 Views
  • 2 replies
  • 2 kudos

Resolved! O2 to O2 switch?

Is it possible to keep my current O2 number if I buy a new phone with a new contract, but still with O2? I am due an upgrade but there is a brilliant deal out there at the moment (not buying directly with O2) that is simply too good to miss and I can...

SP83 by • Level 1: Joiner
  • 2319 Views
  • 5 replies
  • 0 kudos

Monthly Bill

Hello, I’m aware that my contract was £116 and I paid it all I’m just wondering why it hasn’t changed and still says I have to pay the £116

Chelsea by • Level 1: Joiner
  • 1518 Views
  • 4 replies
  • 0 kudos

Resolved! O2 overdue bill

So i recently received a lovely letter saying there’s been a breach of contract between Telefonica and myself based on a payment that was about 14 working days overdue. O2 have already suspended my SIM card after 14 days of the due date. Unforunately...

Resolved! Roaming Europe and travel inclusive zone

Hi I wondered if anyone can help with a scenario I have. I flew to Canada from Dublin, Ireland and had to make a call to Canada before the flight left. I have been charged for the call between the Europe zone and the travel inclusive zone whilst roam...

Kielty by • Level 1: Joiner
  • 3238 Views
  • 9 replies
  • 0 kudos

Tariff Upgrade Stuck 'In Progress' for 4 Days!

I purchased a tariff upgrade on Tuesday (9 July) and since then the upgrade remains 'in progress' on my O2 portal. I have been passed from one team to another and spent hours on the phone but no one is able to help. I was told yesterday that CPW had ...

S101 by • Level 1: Joiner
  • 1351 Views
  • 5 replies
  • 0 kudos

Resolved! Charges abroad

Hi. We are going to Turkey next week. Will we be charged extra if we use our phones whilst we are there?

dc2201 by • Level 1: Joiner
  • 1136 Views
  • 2 replies
  • 0 kudos

Resolved! lost phone

Hello. I have lost my phone IMEI number is [Removed]. Police akcknowlegement number [Removed]. Can you help me replace it please. Doug

Dougie by • Level 1: Joiner
  • 1048 Views
  • 3 replies
  • 0 kudos

Resolved! cant use my data

OK so I had a contract with o2 I had a samsung S8 plus with 5GB of data and unlimited text and calls, I was a few months away from a upgrade (3- 4 months) so I decided to pay it off the difference and upgrade to the samsung s10 plus with 40GB of data...

Resolved! Puk code

Samsung S9

Fali by • Level 1: Joiner
  • 1536 Views
  • 4 replies
  • 0 kudos
Top Kudoed Authors
View All
Top