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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Phone Unlock code not working

Well, well! It's now August 2018 and this issue does not appear to have been resolved. My Samsung Galaxy Note II was locked by O2 when in April I tried to insert a new SIM after an upgrade by Virgin my network of choice that I had been happily using ...

Brimstone by • Level 1: Joiner
  • 5831 Views
  • 11 replies
  • 0 kudos

Resolved! Problem with payment

Hello I have a problem paying my account on the gde page regularly pay the first cash I tried 1/08 and as soon as I checked the bank then it stopped as I looked at my bank account wrote that the money is in the process of transfer so I was not afraid...

Resolved! PAC CODE

Got a strange message at 3am. Saying my contract will expire if I don’t update my PAC code and to login to o2contract.co.uk. Your method of payment has expired.Clearly it must be a scam. Anyone else get it?

Jay222019 by • Level 1: Joiner
  • 3459 Views
  • 4 replies
  • 0 kudos

Resolved! Phone bill

Need a little longer to pay

Kirsty1 by • Level 1: Joiner
  • 947 Views
  • 2 replies
  • 0 kudos

Wifi

I just receievs this text and i dont know what its for ,,,,,,O2: Thanks for choosing O2. We'll set you up on our network on 08/03/2019. Please switch off your phone on the port date until 6pm. Please help

Suzzim74 by • Level 1: Joiner
  • 876 Views
  • 2 replies
  • 0 kudos

Resolved! Charges for no service

I have been Canada since the 5th July and I've been charged the daily abroad fee every day but I have no service, data,phone or SMS. Why

Resolved! Incoming call problem

When someone calls i cant hear them but i can make outbound calls. What do I do?

Resolved! Phone bill

I have paid my monthly bill and received a conformation text and reference number, the money has gone out of my bank account but I am getting texts and calls from o2 saying I havent paid and am going to be cut off, customer services were very unhelpf...

rich1 by • Level 1: Joiner
  • 1510 Views
  • 3 replies
  • 0 kudos

Resolved! Data sharing

Hi just wondering if anyone knows if I can share my data with my daughter ? Thanks

Wp by • Level 1: Joiner
  • 1325 Views
  • 3 replies
  • 0 kudos

Resolved! Email address for help with bill

Hi all, I'm abroad at the moment and need to speak to O2 about additional charges on my bill. Live chat is offline when I am available most of the time. Does anyone know of an email address I can use to query this? Thanks,Kirsty

KirstyR92 by • Level 1: Joiner
  • 912 Views
  • 2 replies
  • 0 kudos
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