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Level 1: Joiner
Posts: 2
Registered: ‎01-08-2014
Accepted Solution

Text message issues

Every text I send this morning arrives with relevant person, they reply etc but then 10 minutes later I get a ping on my phone saying that the message could not be sent but it did.

It's doing my head in, any suggestions?
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Level 1: Joiner
Posts: 2
Registered: ‎01-08-2014

Re: Text message issues

Screenshot_20190919-103759__01.jpgScreenshot_20190919-103759__01.jpg

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Posts: 98,382
Topics: 545
Solutions: 12,361
Registered: ‎04-04-2012

Re: Text message issues

[ Edited ]

@GiJane101 

Check here for any local network issues O2 Service Status

 

If the problem persists, get a sim swap in your local o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 11: Motivator
Posts: 570
Registered: ‎27-05-2019

Re: Text message issues

@GiJane101 

 

It may also be worthwhile restarting your phone as it could just be an issue with one of the processes on the phone itself that needs reloading, had this kind of thing myself.

Current tech used:
Samsung A40 on giffgaff, Core i7 9700F PC with Win 10 Pro. Apple Mac Mini late 2014 with Core i5 running 10.15
Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 2 76 Mbps Down/18 Mbps up (upgraded for homeworking),
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
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Community Manager
Posts: 6,727
Registered: ‎18-02-2016

Re: Text message issues

Hey @GiJane101 it would be great to get an update on this one once you've tried the above suggestions. slight smile

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