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Paying from abroad

Anonymous
Not applicable

Good afternoon, 

 

I have been living in Canada for 5 months now and have a Visa lasting until 2025. 

I still have payments to make on my current plan, however, as I am working in Canada I am using a Canadian bank account. How am I able to change my payment details so I can continue to play my device plan using this Canadian bank account as I am no longer getting income into my British account. 

 

Thank you, 

 

Ben

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madasaf1sh
Level 77: Grand Master
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Well that was quick, you obviously dont want help but here goes

Simple answer is no, you will have to use a UK issued card or a UK Bank Account to pay your bills.. 

It is your responsibility to pay the bills on time from Canada, have a look at the likes of a wise account, and then move money into there and pay using their Debit Card or Account 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11576 Posts
  • 63 Topics
  • 3163 Solutions
Registered:

Well that was quick, you obviously dont want help but here goes

Simple answer is no, you will have to use a UK issued card or a UK Bank Account to pay your bills.. 

It is your responsibility to pay the bills on time from Canada, have a look at the likes of a wise account, and then move money into there and pay using their Debit Card or Account 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
  • 149342 Posts
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Registered:

How to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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