@Jamie24
You should have 2 one for the device plan and one for the airtime unless you are on the new billing platform, then it will be one bill
Best thing to do is call Payment Management on 0800 902 0217 and ask them, as this is a customer to customer forum with no access to customer accounts.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
