Old bills

[Ava1]

I’d like a copy of all my mobile bills from the start of my contract up to December 2023. I can't download because there is an error message. Live chat doesn't help. How can I get them online?

[madasaf1sh]

@Ava1 

You cant, you will need to call o2 and they can provide them to you at a cost. Guide: How to find help & contact O2 

Alternatively you will need to put in a SAR (DSAR) Request to o2 all the details are here https://www.o2.co.uk/help/safety-and-security/privacy-and-personal-data/requesting-your-personal-dat...