25-07-2018 04:19 - edited 25-07-2018 04:31
It sounds as if you didn't upgrade but started a new contract on your new phone which is why you are still paying the airtime on the old one. Help here on how to cancel your contract:
Simply, you need to contact customer services
and give 30 days notice and a final invoice will be raised for the airtime on your old phone.
The best time to ring is 8-8:30am to avoid a long wait on the phone.
Good luck and welcome to the forum
on 26-07-2018 11:13
Which phone did you upgrade to by the way?
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