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New order

A02
Level 1: Joiner
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on ‎29-05-2025 10:56

on ‎29-05-2025 10:56

I started an order yesterday for a new sim. I didn't complete it and now can't find it on the app although on the phone I'm told it's still there and they couldn't complete it.

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Enlli
Level 70: Enigma
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‎29-05-2025 11:04 - edited ‎29-05-2025 11:04

‎29-05-2025 11:04 - edited ‎29-05-2025 11:04

The Sales Team can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

X Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline

The should help you complete

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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