Paid off device plan

[rob9]

Can someone tell me when my 02 phone will cease to work as I have paid off the account

[MI5 · Accepted solution]

@rob9 

Your airtime will continue on a rolling monthly basis unless you cancel it.

Guide: Cancelling Your Contract 

Guide: How does O2 Refresh work? 

[rob9]

Can someone tell me when my 02 account will cease to work as I have settled in ful

[jonsie]

You need to cancel

Guide: Cancelling Your Contract 

[rob9]

Jonsie I have paid off my account in full? And just wonder when the account will end

[jonsie]

Paying in full would mean the contract carries on month by month unless you asked to cancel

Using a PAC will port your number to aother network

Otherwise just follow the cancel link

What to do if you don't want to keep your number

Guide: How to get your PAC [June 2021 Update]