Upfront payment

[Josh15]

I’ve paid an upfront payment however not actually been told if the device has been ordered just kicked me off the page and took the money, no device is showing up on my account ether, what do I do? 

[Bambino]

@Josh15 Nothing you can do at this time of night. You can call the sales team in the morning on 0800 081 0255 or 0808 002 0202. Best time to call is just after 8 am.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)