This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Pac code unable to text

Go to solution
MG1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎17-09-2019 18:55

on ‎17-09-2019 18:55

I'm trying to send for a Pac code.. texting as instructed to 65075.. ever time I do .. it says Failed. I'm fact any time I try to text any such service or text number with digits .. it fails . Anyone know how I can sort this ??
Message 1 of 4
30,267 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎17-09-2019 19:31

on ‎17-09-2019 19:31

@MG1 

Sounds like you may have a bar on your account which prevents short codes from being texted. 

You can call for a PAC anyway.

202 for contracts or 4445 for PAYG. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
30,251 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎17-09-2019 19:31

on ‎17-09-2019 19:31

@MG1 

Sounds like you may have a bar on your account which prevents short codes from being texted. 

You can call for a PAC anyway.

202 for contracts or 4445 for PAYG. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
30,252 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 127680 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎17-09-2019 19:33

on ‎17-09-2019 19:33

Hi @MG1 

All info here https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-July-2019-Update/ba-p/1052278

Welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
30,248 Views

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎18-09-2019 13:49

on ‎18-09-2019 13:49

Hi @MG1, how are you doing? I'm sorry to hear you were having some issues getting your PAC code, the advice above should help slight_smile

 

Let us know if you need more help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
30,191 Views
0 Kudos
Top Kudoed Authors
View All
Top