Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Calls from south sudan

Anyone recieving calls from south sudan both my numbers seem to being spammed with them

Resolved! unsolicited premium texts

Has anyone else received unsolicited texts which you did not sign up to? I received a text from someone called ThumbTiger on Wednesday, thanking me for subscribing for £4.50 per week. I have never heard of this company, and I certainly did not subscr...

Resolved! Cancel my upgrade

Hi all , I've just upgraded from I phone 7 red to a xs and it gets delivered on Monday but I've changed my mind now and want the xs max how can I stop thisThanks

Resolved! Early upgrade

I’m thinking of upgrading one year earlier; they offer £600+ for early upgrade but also say if doing this will cut the contract with 25%. Can someone explain? Do I still get a new phone with early upgrade? Is that 25% off the early upgrade fee or off...

Resolved! Final bill wrong

Hi - I was an O2 pay monthly customer and have just left for Vodafone. My PAC code was activated on the 5th February and therefore that was the last day with O2. I was expecting my final bill for O2 to be for the 1st-5th Feb period. However on my Feb...

Resolved! Returning a phone

I ordered my upgrade on 4th Feb, didn't receive it until the 7th. I was told I'd lost 3 days of the trying it out period so instead of 14 days I had 11 which seemed very unfair. I then fell ill so haven't really had time to even try the phone out muc...

Resolved! I my Huawei phone bill

It has been stolen

Resolved! Porting

Can you please tell me if I can port my 02 number to a different carrier? I still have a running contract

Resolved! UNIDAYS discount

Hello, I am having trouble with the UNIDAYS discount as when I bought my phone the lady in the shop said I can get my 20% off my airtime. However I text 61202 and they said they would confirm in the next three working days that my discount has been p...

Resolved! Delivery

I ordered a pay monthly device last Friday. I had chosen for it to be delivered by Monday, 8 AM - 12 PM .. I got no email to say it had been dispatched, I waited today and still nothing? .. no email, no delivery.

O2

Forum Posts