Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim only upgrade to handset

HelloSigned up to a 12 month sim only deal via o2. Was under the impression i could upgrade to a handset after 3 months i have just spoken with customer services and they said 6 months. Is there anyone from o2 working on this community that can clari...

Resolved! Recent itemised calls

Hi guys, hope you’re all well Is there a way to view recent itemised calls since the last bill? For example; my last bill was the 26th of March, I can view all itemised calls for that bill up to that date. However, I need to view calls that I made/re...

Resolved! Nexgen ltd

I have received a text from this firm I have never signed up for anything on my phone how do I stop them charging my phone £4.50 a week

Resolved! leaving your phone contract early

how can i pay off my o2 phone currently and not have to upgrade from o2

Resolved! Phone bill

I am writing because I have just realised on my latest bill that I have been being charged extra each month for premium text services. These texts were marketing texts about coupons that I have been receiving. I was never made aware that these texts ...

Resolved! Cancelling contract

Hello, My contract is due for renewal in May and I am now living overseas and would like to cancel it.Can I do this online? Amy

Resolved! Use my phone in spain

Can I use my phone in spain?

Resolved! Has my order been placed?

Hi I placed an order yesterday and paid £30 upfront (it seems to be in my pending). It asked me to wait 24 hours to recieve confirmation but I haven't had any yet. Is this normal? Thanks Marc

Resolved! test

Good Morning My contract as ended, how do I cancel my contract but still keep my number? Thankyou

Resolved! Bolt On

If I go for a Bolt On, I see that it is carried on to the next month, If I don`t use it all is it carried on to the 3rd and 4th months ect, or do I lose it after the 2nd month.

O2

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