fed up

[ros]

had zero but problems paying bill paid on the 14th may was not due then paid on a pockit mastercard O2 took my money and then said i not paid the bill whats going on its past me i got proof so after 4 days i got my money back on the card and paid again tonight and the same things has happened its taken my money but not showning up on O2 bill grrr i am so cross no one seems to be willing to help i have paid my account this way for 6 years grrrr anyone got any ideas besides leaving ok afte 30 years grrrr

[Cleoriff · Accepted solution]

@ros 

The only thing you can do is speak to customer services if it's not showing up after 24hrs. The system updates itself at midnight.

Guide: How to find help & contact O2 

[MI5]

Only customer service can help you @ros.
Call 202.from your phone.