on 17-09-2019 19:29
Solved! Go to Solution.
on 17-09-2019 19:33
Community help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and a great website here www.payforitsucks.co.uk
on 17-09-2019 19:33
Community help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and a great website here www.payforitsucks.co.uk
on 17-09-2019 19:43
Hi @Duffy
It is a scam. You will be able to get your money back by following the advices given you by MI5
Payforitsucks is a great advice service.
You will have to work at it but GET you money back from these scum, don't let them win.
Also you should give Customer Services a call (08.00am /08.30am is a good time)
get them to place a bar to bill your mobile account and a premium rate bar on your account too.
This then will prevent this happening in the future.
Good luck and best wishes.
on 18-09-2019 13:36
Hi @Duffy, and welcome to the community
I hope you'll find the information above useful, but if you have any additional questions, please give us a shout!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?