on 02-02-2017 10:23
So on the o2 open page when you hover over the list of excluded devices list it says that there are currently no devices excluded from the scheme yet when you click into the link it says the iphone 7 Plus is excluded from the scheme. @Toby are you able to advise which statement is correct please?
Cheers
on 02-02-2017 10:25
on 02-02-2017 10:25
on 02-02-2017 10:25
Probably because it needs at least 6 months since release to be included in the scheme?
on 02-02-2017 10:26
on 02-02-2017 11:06
on 02-02-2017 11:06
Last we knew the iphone 7 was excluded though heaven knows why.
on 02-02-2017 11:10
on 02-02-2017 11:10
on 02-02-2017 11:11
on 02-02-2017 11:11
on 02-02-2017 11:15
on 02-02-2017 11:15
on 02-02-2017 11:20
on 02-02-2017 11:20
@madasaf1sh wrote:
I dont agree its a mess, the only change is verifying you work for a qualifying organisation, and only the employee can take advantage now of the discount..
Yet no employers have been informed of the change or given their codes by O2.
It's also not clear if emplyers have to register or if O2 will pre register them.
Also, due to poor communications, there is conflicting information being given out by CS and also on here.
I think that qualifies as a mess personally
on 02-02-2017 11:21
on 02-02-2017 11:21
@madasaf1sh wrote:
I dont agree its a mess, the only change is verifying you work for a qualifying organisation, and only the employee can take advantage now of the discount..
Quite right but it IS a mess when qualifying companies know nothing about the code needed. How can it be anything other than a complete shambles???? Don't forget, it took a new customer and a new community member to point out this MESS.....