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O2 customer services failure
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on 07-12-2018 11:21
This has been a total disgrace and so poorly handled. I am totally disgusted with the lack of information they gave us as customers for what was happening and the several failure of any form of customers services.
Solved! Go to Solution.

Re: O2 customer services failure
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on 07-12-2018 11:47
All the info is in the mega-thread which was running and still running since 8am on Thursday: https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
And there was updates via: https://status.o2.co.uk (also reported in the thread) which currently has the latest message from o2's CEO & Erricsson.
Re: O2 customer services failure
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on 07-12-2018 11:54
Re: O2 customer services failure
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on 07-12-2018 11:56
Hi @Wolfie, and thanks for your comments. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback.
Thanks,
The community team.
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