Account

[Blackie53]

Hi

I have just joined 02 but not happy.

I transferred my number from my previous provider.  I also transferred my wife number to her phone from her previous provider. 

However my wifes name and number was added to my account. This was corrected after 5 phone calls. They deleted my wifes  number but her name is is on my account.

When I get a call on my phone it announces my name and my wife name before I answer. 

Can anyone advice who to call that will kniw how to deal with this.  Get told different things when called customer services.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

 Or Use the specific Payment management number  0800 902 0217