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O2 credit problems

Liquid
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Ok so apparently my account is in arrangement according to my credit report (just filled for a short term business loan) it appears to have hit my score rather badly on an otherwise clean history:(

Now as far as I know I've never set up an arrangement with O2 I have been late to pay by a day or two twice.

Would CS be able to solve this for me?:/ even my online bills show me paying the full amount for the supposed time period.

Help:) or ill start calling you liars:P
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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perksie
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Any help:

 


Telefónica O2 UK Limited
Credit File Referrals (Uk)
Finance and Professional Services
Suite P, Arlington Business Centre LS11 0NE
f +44 (0)113 202 5865

 
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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perksie
Level 69: Guiding Light
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Any help:

 


Telefónica O2 UK Limited
Credit File Referrals (Uk)
Finance and Professional Services
Suite P, Arlington Business Centre LS11 0NE
f +44 (0)113 202 5865

 
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Liquid
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Brilliant thank you:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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perksie
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I hope that's useful and you get it fixed.:smileyhappy:

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Liquid
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So do I haha. If I'd of done it ill hold my hands up and move on. But I like my credit rating I'm only 22 I can't risk destroying it just yet haha.

Thanks again:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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perksie
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I'm pretty sure that every late payment generates one, but it shouldn't have a serious effect unless you have loads.

 

Before I went to DD I was always getting them for gas and electric bills, but as I don't need credit they didn't bother me too much.

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Liquid
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I thought it did as well but they're not showing up on my report. However I think I'd happily take two missed payments over a couple of months of unpaid arrangements:(

The missed payments were last year. This "arrangement" was a few months ago:(

 

because of my age and almost spotless record this has dropped me considerably 😞

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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perksie
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Probably a bit more important because of that.

 

I notice Leonard has me as Head Honcho now, the minute it becomes Big Cheese or Top Banana I'm off.................!Smiley LOL

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Liquid
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Haha it's a suitable title my friend:)

I want a "mr" before mine:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
Not applicable

On one of my o2 accounts which my ex girlfriend uses is in my name and has been paid sometimes upto a week late a few times my credit report has not been affected in any way and all payments show up to date with no defaults so they dont add them every time for just a day or so late they have to contact you first and ask you to pay before they can lodge any kind of default against you 

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