on 02-03-2016 14:47
on 02-03-2016 14:47
Hi All,
I have been usng the free O2 Travel bolt on since 2016 as I travel to European countries quite often. I use it primarily to browse for when wifi is unattainable. I browse and I get charged £1.99 for the day. In terms of of making phone calls and text messages. If I text a UK number whilst in a European country I get charged 4p. So the overall current setup is:
"While travelling in Europe just pay a 50p connection charge to make and receive calls between European countries then talk for free for up to 60 mins. You'll pay just £1.99 for the days you use data in Europe & there’s no upper limit, but traffic management steps apply. £40 monthly spending limit for data outside Europe."
An email has been sent out from O2 stating changes to how O2 travel works. It now states that:
"From 7 th April 2016, we’ll be adding calls and texts sent back to the UK and within O2 Travel destinations, to the data you already get with our O2 Travel Bolt On. This will give you data, up to 120 minutes and 120 standard texts, per daily charge within selected destinations in Europe. With O2 Travel you’ll only be charged for the days that you use it."
My udnerstanding is that from 7/4 if I am in a European country and I text a UK number, rather than being charged 4p like I used to be, I will be charged £1.99. Is this correct? I appreciate they are saying you can send up to 120 messages and still get charged £1.99 but I never send 120 messages. I usually send just a couple. By this logic, the £1.99 charged that was activated only when you used data, will now also be activated by sending a text message. If I send one text per day for 3 days I will end up paying £5.99?
Can someone please verify tell me if I have misunderstood the change?
Thank you.
PS: I am not asking to be told about the different options to circumvent sending a text.. I just want to know that I have understood the changes correctly.
Solved! Go to Solution.
on 04-03-2016 09:53
on 04-03-2016 10:00
on 04-03-2016 10:00
on 04-03-2016 10:06
@Martin-O2 could we merge this thread with the other one please....http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-Travel-Changes-7-4/m-p/953179#U953179
Veritas Numquam Perit
04-03-2016 10:11 - edited 04-03-2016 10:13
04-03-2016 10:11 - edited 04-03-2016 10:13
@Anonymous wrote:
I am so angry with 02, I don't need their extra bundle or extra cost. I just want an occasional call for 50p for 60 minutes as is currently available. I use wifi for everything else.
Hi @Anonymous I feel the same as you. However if you are on contract you can download TuGo. You can call and text over wifi when abroad ..http://www.o2.co.uk/apps/tu-go
Veritas Numquam Perit
on 04-03-2016 10:15
on 04-03-2016 10:15
@Cleoriff wrote:
@Martin-O2 could we merge this thread with the other one please....http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-Travel-Changes-7-4/m-p/953179#U953179
@Cleoriff Done
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 04-03-2016 10:17
Another merge @Martin-O2 please
on 04-03-2016 10:17
@Martin-O2 and another merge please mate.
on 04-03-2016 10:23
on 04-03-2016 10:23
@MI5 Done and done
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 04-03-2016 10:32
I'm getting confused with all these same threads.
Can this be merged too please @Martin-O2
on 04-03-2016 10:33
on 04-03-2016 10:33