cancel
Showing results for 
Search instead for 
Did you mean: 

Moving a number from 3 to O2

Anonymous
Not applicable
Hi,

Six months ago I got so fed up with 3 that I took a contract with O2. The number I have on 3 is years old and I'd like to keep it, preferably moving it to my now six month old O2 contact.

Once I get my PAC from 3 will this be possible given that this isn't a new O2 contract?

Many thanks.
Message 1 of 7
14,980 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123095 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @Anonymous This should be easy enough. Follow this guide and the section regarding moving from another provider to O2 http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have any problems with the process then just give customer services a ring on the numbers shown here

http://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
14,968 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 123095 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @Anonymous This should be easy enough. Follow this guide and the section regarding moving from another provider to O2 http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have any problems with the process then just give customer services a ring on the numbers shown here

http://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
14,969 Views

Anonymous
Not applicable
Thank you.

It's this bit that concerns me;

"If you're new to O2, or changing your O2 contract, it's easy to keep your mobile number."

I'm neither new nor changing my contract. I'll just go through the process and see how it goes.
Message 3 of 7
14,963 Views

MI5
Level 94: Supreme
  • 144659 Posts
  • 634 Topics
  • 27731 Solutions
Registered:
It matters not.
You can port in a number at any time, it's just more normal to do it when you first join.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
14,959 Views

Anonymous
Not applicable
Excellent. Many thanks folks.
Message 5 of 7
14,956 Views

Cleoriff
  • 123095 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Anonymous wrote:
Thank you.

It's this bit that concerns me;

"If you're new to O2, or changing your O2 contract, it's easy to keep your mobile number."

I'm neither new nor changing my contract. I'll just go through the process and see how it goes.

Yes I would give it a try....As i said though if you experience any difficulty at all then give CS a call. Best of luck @Anonymous wink

Veritas Numquam Perit

Girl in a jacket
Message 6 of 7
14,955 Views

darrengf
Level 28: Ingenious
  • 2080 Posts
  • 60 Topics
  • 48 Solutions
Registered:

I've taken a contract out with o2 and given my PAC code 1 year down the line, no issues.  

 

There is a couple of companies that don't allow transfers when the contract is up and running, but o2 isn't one of them.

 

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Message 7 of 7
14,954 Views