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Level 1: Joiner
Posts: 2
Registered: ‎13-09-2018
Accepted Solution

O2 Refresh

Hi,

I am currently on a monthly contract that runs out next August. However i am looking to pay this off to upgrade to the new iPhone. Would my plan have o2 refresh? If so how does this work please? Thank you.
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Posts: 88,629
Topics: 536
Solutions: 11,502
Registered: ‎04-04-2012

Re: O2 Refresh

If you had your contract directly from O2 it will be refresh which is explained here https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
Basically, once you pay for the device, you can choose to upgrade.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎13-09-2018

Re: O2 Refresh

Yes i did get this contract in store about a year ago now. So o2 refresh is an option to everyone who actually got the contract with o2? Thank you.
Posts: 88,629
Topics: 536
Solutions: 11,502
Registered: ‎04-04-2012

Re: O2 Refresh

It’s compulsory if you got it from o2 directly.
It’s only 3rd parties that provide standard contracts now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)