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O2 Price Promise?

Anonymous
Not applicable

 Ok,  So I've been a loyal o2 customer for nearly 10 years now, and several of those have been on cotract with them.

 

I was just wondering as I am nearing the end of my contract period, that if I found a cheaper deal (for a phone on their network) would they match the price? 

 

Surely they would want to as it would keep the competition from getting any commission on the deal.

 

Any thoughts are welcome.

 

 

Message 1 of 22
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Anonymous
Not applicable
Ah I wouldn't worry, they would have a hard time trying to sell me anything I didn't need.

Thanks for the heads up though.
Message 11 of 22
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Curr946
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Never had them try up sell me
Current Phone: Sony Xperia XZ Premium
Message 12 of 22
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Anonymous
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What happened? How did you get on?
Message 13 of 22
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madasaf1sh
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@saif-shaikh 

 

24 millions customers say otherwise....  and not sure why you posted on an 8 year old thread.... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 14 of 22
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Oxonian
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I am not sure what has happened here @madasaf1sh, but we seem to have your reply to a non-existent or missing post :-

 

Oxonian_0-1715112691983.png

 

 

Message 15 of 22
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madasaf1sh
Level 78: King of Kings
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No idea, it was there earlier, but I couldn't see your reply to the thread either for a while.... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 16 of 22
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Enlli
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Mods busy?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 17 of 22
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pgn
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saif-shaikh
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Well, I am clearly not one of those 24 millions customers. On the other hand, not all 24 million people can have the same opinion, its not practically possible mate! So please talk sense and use legitimate numbers rather than defending your business.

 

Reason for replying to an 8-year old post? - Because even after 8 years I feel same like how many of your customers did 8 years ago.

Message 19 of 22
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Enlli
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@saif-shaikh Get it right  We are all customers here and many of us are O2's biggest critics so no one is defending them 

If you are not happy with what is on offer then leave. As far as I'm aware it is a free market and there is a good choice out their to suit all needs.

Take responsibility for what happens at renewal time and don't expect a company to give you a special deal just because you stuck with them.

First rule, look round at what is available at renewal time. I've always done that and I'm paying less now for more than I was 10 years ago

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 20 of 22
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