O2 Open - Email Address Already In Use?

[Mabel_C]

Hi, I recently upgraded my through directly with you. I am trying to activate O2 Open against my tariff but it is saying this email address is already in use? This is my work email address that I am using.

Thanks,

Mabel Clarkson

[Cleoriff]

@Mabel_C 

Check this out for information.

Guide: O2 Open & Friends and Family discounts - How to sign up 

The system probably hasn't caught up with the fact you have upgraded.

If you have any problems then contact O2 using any numbers in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@Mabel_C 

If you have already registered, just login through your open account directly.

[Mabel_C]

How do I do that?

[MI5]

@Mabel_C 

Here https://open.o2.co.uk/