O2 Inoice Download on IPad not working

Anonymous · ‎13-10-2017

I cant access or download O2 Ivoces on my iPad for printing off - can you advise please - thank you

MI5 · ‎13-10-2017

See help here - is there a specific step where it fails?
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pgn · ‎14-10-2017

I have found that going into my browser's cookie store and removing all cookies containing "o2" helps restore this function.

Whilst not iPad-specific, some Screenshots here show how to do this selectively on Chrom on Windows and sorta how on Android

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Clearing-O2-cookies-in-Chrome-on-Andr...

Good luck!

Links to O2 Social Media Team here

Martin-O2 · ‎16-10-2017

Hey @Anonymous have you had any joy getting your invoices downloaded?

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