O2 Inoice Download on IPad not working

Anonymous · ‎13-10-2017

I cant access or download O2 Ivoces on my iPad for printing off - can you advise please - thank you

MI5 · ‎13-10-2017

See help here - is there a specific step where it fails?
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

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pgn · ‎14-10-2017

I have found that going into my browser's cookie store and removing all cookies containing "o2" helps restore this function.

Whilst not iPad-specific, some Screenshots here show how to do this selectively on Chrom on Windows and sorta how on Android

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Clearing-O2-cookies-in-Chrome-on-Andr...

Good luck!

Links to O2 Social Media Team here

Martin-O2 · ‎16-10-2017

Hey @Anonymous have you had any joy getting your invoices downloaded?

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O2 Inoice Download on IPad not working

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