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Number swap

Shane85
Level 1: Joiner
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on ‎23-11-2020 20:26

on ‎23-11-2020 20:26

Hi, I’ve just changed over to o2 from sky and done the number swap to keep my old number, but the new number is still active.
Any information would be great as I can’t get hold of anybody at 02 and nobody can contact me!! Help!!
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madasaf1sh
Level 79: Lord of the Boards
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on ‎23-11-2020 20:37

on ‎23-11-2020 20:37

@Shane85

When did you submit your PAC code and did you get a text message that gave you the date of the switch?
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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