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Rossi · ‎07-10-2019

Someone is using my number. And messing with my phone and passwords. There also using my number for there Facebook account. As I seen it for my self. It was a so-called friend who’s done it.

Bambino · ‎07-10-2019

@Rossi This is not O2. This is a customer community. You need to report this to customer service in the morning. https://www.o2.co.uk/contactus Best time to call is 8-8.30 am to avoid a long wait on hold. You should also report any incidences to the police. https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

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Bambino · ‎07-10-2019

@Rossi This is not O2. This is a customer community. You need to report this to customer service in the morning. https://www.o2.co.uk/contactus Best time to call is 8-8.30 am to avoid a long wait on hold. You should also report any incidences to the police. https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

MI5 · ‎07-10-2019

@Rossi wrote:
Someone is using my number. And messing with my phone and passwords. There also using my number for there Facebook account. As I seen it for my self. It was a so-called friend who’s done it.

How have they hacked your number?

You need to change any passwords on compromised accounts and O2 will allow you to change your phone number for free.

You should be careful who has your details, passwords and passcodes in future.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎09-10-2019

Good morning @Rossi, and sorry to hear about your recent experience! There's some good advice above, I'd love to hear how you're getting on with this since you last posted?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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