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Number been hacked

Rossi
Level 1: Joiner
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Someone is using my number. And messing with my phone and passwords. There also using my number for there Facebook account. As I seen it for my self. It was a so-called friend who’s done it.
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Bambino
Level 84: Resplendent
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@Rossi This is not O2. This is a customer community. You need to report this to customer service in the morning. https://www.o2.co.uk/contactus Best time to call is 8-8.30 am to avoid a long wait on hold. You should also report any incidences to the police. https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
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@Rossi This is not O2. This is a customer community. You need to report this to customer service in the morning. https://www.o2.co.uk/contactus Best time to call is 8-8.30 am to avoid a long wait on hold. You should also report any incidences to the police. https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Rossi wrote:
Someone is using my number. And messing with my phone and passwords. There also using my number for there Facebook account. As I seen it for my self. It was a so-called friend who’s done it.

How have they hacked your number?

You need to change any passwords on compromised accounts and O2 will allow you to change your phone number for free.

You should be careful who has your details, passwords and passcodes in future.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Good morning @Rossi, and sorry to hear about your recent experience! There's some good advice above, I'd love to hear how you're getting on with this since you last posted? slight_smile

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