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can i speak with somone immediently this is urgent now

mylesm20
Level 1: Joiner
  • 1 Posts
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Registered:

‎01-12-2024 09:41

‎01-12-2024 09:41

my account has been asking me to verify through my number but my service has been disconnected i’m in a foreign country and need to pay my phone bills but 02 WONT LET ME LOG IN as they disconnected my number and i need to recieve a text for verification i emailed customer service a week ago AND NO RESPONSE i’ve been worried that they will cut my service as i’ve been having emails saying they will 

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Enlli
Level 68: Extraordinaire
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‎01-12-2024 10:49 - edited ‎01-12-2024 10:50

‎01-12-2024 10:49 - edited ‎01-12-2024 10:50

Download and use Skype to call Payment Management free

You can get in touch with our Payment Management team on + 44 800 902 0217 who’ll find a solution that’s right for you.

Guide: A Guide to Skype 

A Direct Debit would have saved you this problem

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

‎01-12-2024 11:04

‎01-12-2024 11:04

@mylesm20 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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