No data whilst roaming in the USA!!!

[Technojock]

Travel Inclusive Zone Bolt On
No data!

[MikeyTee]

They ‘say’ they’ve lifted the cap, but my experience with things like getting my number ported so far doesn’t fill me with a great deal of confidence. 😂

[JasonR]

Just got back from the US, first trip using O2 in the US, previously was on Three (with no problems at all), when using 3g/4g in the US (San Francisco) if anyone sent me a picture through Whatsapp or iMessenger then I would lose connectivity for the day until I got back to hotel wifi, basically you have to reconfigure your phone apps to only accept text based messages and not do any large data transfers (1mb+) whilst abroad and using 3g/4g otherwise you are hosed for that day.

All in all pretty poor. Nowhere near as good as Three's offering where it just works as-if you are at home.

Jason.

[Cleoriff]

Yes sadly O2 appear to have made a mess of US travel this year. Whether you are on O2 Travel Inclusive or simply O2 Travel, neither has worked well at all. As you say @JasonR, Three never seems to have any of these issues

[jonsie]

My own experiences of O2 when roaming has never been good. They appear to have sorted out roaming within the EU Zone but outside of that I would not and could not recommend O2. It doesn't do what it says on the tin. Always a local sim for me now.

[Cleoriff]

Not forgetting it tends to magically start working when peak holiday times are over....

[Scooty997]

Hi all. Leaving for Florida on the 6th October. I have the travel inclusive zone bolt on as part of my iPhone X contract. I will report back on the forums after I’ve been there a few days.

[Cleoriff]

Hi @Scooty997

If I were you I would ring customer services BEFORE you go and remind them you have O2 Travel Inclusive as a bolt on with your tariff and you hope you don't experience all the problems other have!

Seriously if it were me, that's exactly what I would do. https://www.o2.co.uk/contactus

Hopefully this should avoid all the calls you are forced to make whilst in the US

[MI5]

Good luck but unless they have identified and fixed the issue I can’t see it working.

[Technojock]

@Marjo@EmilieT@MI5 @Martin-O2 grateful for an update on this issue if there is one as it looks like many more folks are experiencing the same problem.

Many thanks

[jonsie]

---

@Scooty997 wrote:
Hi all. Leaving for Florida on the 6th October. I have the travel inclusive zone bolt on as part of my iPhone X contract. I will report back on the forums after I’ve been there a few days.

---

Have a great holiday @Scooty997 and yes please, do let us know how you get on