on 17-08-2018 20:20
on 08-09-2018 12:41
on 10-09-2018 13:16
on 10-09-2018 13:16
Just got back from the US, first trip using O2 in the US, previously was on Three (with no problems at all), when using 3g/4g in the US (San Francisco) if anyone sent me a picture through Whatsapp or iMessenger then I would lose connectivity for the day until I got back to hotel wifi, basically you have to reconfigure your phone apps to only accept text based messages and not do any large data transfers (1mb+) whilst abroad and using 3g/4g otherwise you are hosed for that day.
All in all pretty poor. Nowhere near as good as Three's offering where it just works as-if you are at home.
Jason.
on 10-09-2018 13:36
on 10-09-2018 13:36
on 10-09-2018 13:41
on 10-09-2018 13:41
My own experiences of O2 when roaming has never been good. They appear to have sorted out roaming within the EU Zone but outside of that I would not and could not recommend O2. It doesn't do what it says on the tin. Always a local sim for me now.
on 10-09-2018 13:55
on 10-09-2018 13:55
Not forgetting it tends to magically start working when peak holiday times are over....
Veritas Numquam Perit
on 11-09-2018 08:25
on 11-09-2018 09:30
on 11-09-2018 09:30
Hi @Scooty997
If I were you I would ring customer services BEFORE you go and remind them you have O2 Travel Inclusive as a bolt on with your tariff and you hope you don't experience all the problems other have!
Seriously if it were me, that's exactly what I would do. https://www.o2.co.uk/contactus
Hopefully this should avoid all the calls you are forced to make whilst in the US
Veritas Numquam Perit
on 11-09-2018 10:24
on 11-09-2018 10:24
on 11-09-2018 16:42
on 11-09-2018 16:42
@Marjo@EmilieT@MI5 @Martin-O2 grateful for an update on this issue if there is one as it looks like many more folks are experiencing the same problem.
Many thanks
on 12-09-2018 02:55
on 12-09-2018 02:55
@Scooty997 wrote:
Hi all. Leaving for Florida on the 6th October. I have the travel inclusive zone bolt on as part of my iPhone X contract. I will report back on the forums after I’ve been there a few days.
Have a great holiday @Scooty997 and yes please, do let us know how you get on