on 12-11-2008 15:23
I was just wondering what i can do about this problem. I'm in the HM Forces and just moved to Ripon. I have a Iphone 3g and I can't get a signal from my house or camp, but if I go into Ripon town centre it's full signal.
I started the contract in Aug 08 and now I can't text or call using my iphone, it might as well be a Ipod Touch. There is a Orange mast on camp and everyone is ending there contracts with O2 and switching to Orange.
What can I do? Where do I stand?
on 12-11-2008 16:23
That's how it goes i'm afraid.
Try http://webmap.o2.co.uk/ and typing in the postcode. Send a report off to o2 and see if they can fix anything. Got anymore buddies on o2? Get all their numbers and have them report it too. o2 might look into it.
on 12-11-2008 19:18
That's how it goes i'm afraid."
Try http://webmap.o2.co.uk/ and typing in the postcode. Send a report off to o2 and see if they can fix anything. Got anymore buddies on o2? Get all their numbers and have them report it too. o2 might look into it."
Sounds like an NCO has replied to your question in the first two sentences
The second bit is good advice, although I'm sure others in your location have done likewise. Of course, the tables could well be reversed in other UK locations where you might be posted and they'll be moving from Orange to 02. Chances are you are Royal Signals or Royal Engineers so you know about terrain affecting signal reception etc. I know Ripon and the barracks, and must admit I'm surprised that you cant get it where you are.
I wish you and your "buddies" all the best in getting 02 to extend their signal range.
Edit: Wait one. I've been to Claro and Deverill Barracks and I'm certain I've made and received phone calls there (been on 02 for years). Thats strange
on 12-11-2008 21:02
Generally Orange has been the worst in most UK camps so many have opt for O2. It is so strange because the camp is on high ground and clear view of Ripon City centre. Being 1 mile away from Ripon you wouldn't expect such a massive drop. Orange must have listened the the complaints as they have a mast on camp. I just hope O2 can sort something out as there are a lot of unhappy customers. Thanks for the support!
on 14-11-2008 16:24
I think I'd be phoning as well, because like letters, e-mails can sometimes get 'lost'
Lets know how ya get on.