cancel
Showing results for 
Search instead for 
Did you mean: 

New phone

Djj
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
I’ve just recieved new phone in post with a new sim as changing back from sim only on my old phone to monthly on new .... I can’t make any calls etc - how do I make new phone with new sim live

New phone also has a new charge cable and nothing to charge it with - brilliant grrrr
Message 1 of 2
356 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@Djj 

Use your old sim in new phone or do a sim swap if you want to use 5g (if available).

Guide: Sim Swap: a mini guide 2017 update 

Also Apple no longer supply a charging plug, so you need to use the old plug and cable you have from a previous phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
354 Views