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New phone

JoJoxxx
Level 1: Joiner
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I just had an upgrade on my phone its arrived and I don't like it 😓 I ain't even turned it on yet. CAN I SEND IT BACK. . The screen is to small it looked much bigger in the picture... 

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Cleoriff
Level 94: Supreme
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Hi @JoJoxxx

Yes you can return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122357 Posts
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  • 7457 Solutions
Registered:

Hi @JoJoxxx

Yes you can return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Hi @JoJoxxx, sorry to hear your new phone isn't a good match confused Let us know how you get on with this. 

 

Cheers @Cleoriff for helping out!

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