Solved: New order

Adam5 · ‎12-01-2020

I have ordered a new phone, which comes with a free gift of a samsung watch active. What’s the process for claiming it/ choosing it? Thanks

MI5 · ‎12-01-2020

@Adam5

You will be sent details of how to claim with your order or by email after 14 days.

You'll need to claim via Samsung website too https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-01-2020

@Adam5

You will be sent details of how to claim with your order or by email after 14 days.

You'll need to claim via Samsung website too https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎12-01-2020

@Adam5 The free gifts are usually direct from the manufacturer. Take a look here: https://www.samsung.com/uk/watch-active-offer/

I DO NOT WORK FOR O2

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