Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
HiI've just joined o2 with a brand new phone/sim(pay monthly). I was with giffgaff(pay as you go)I have filled in the 'keep my number form' twice now since 03/01/19 but nothing has happened.How do I even contact o2? I've also waited 2 hours for an ag...
What are the rules and regulations for reinstating original contract + discounts after the 14 day cool down period and opting out of an upgrade?
So I’ve upgraded my current contact via the my o2 app. This is the only way I can do this as I am currently in Thailand. It said o2 had a deal where it would pay off my current contract amount if I upgraded my sim. But it’s saying I still have an amo...
I recently purchased a new SIM only deal which included 6 months free Netflix.. I have had email confirmation of this from o2.. but when I try to activate it on my phone, it says my number is not elegible for the offer... I messaged a guru but they c...
Hello, does anyone know if I’d be able to cancel the contract or airtime and just pay off the device plan as my brother hasn’t paid his bill this month (silly me I know helping him out) coz if he doesn’t pay in 14 days it’ll go into default and I no ...
Hi all, I have a my family bolt on which I currently pay £7.65 a month for, I have had this bolt on since June 2011. At the time other family members were on pay as you go so it made sense. Now they are all on contracts. Has anyone else had an issue ...
I have been with o2 for years now. Unfortunately I have been off work for the last 3 months due to a serious illness and being in hospital. Ofcourse I haha not been able to pay my phone bill, which means no data etc which was ok. However. They then d...
I had an upgrade and renewed my contact in November through carphone warehouse. I used to have 2GB data but the new contract gave me 4GB. In December I had a text notification from O2 saying I had used 80%of my data even though I hadn't been using it...
I usually get a (very quick!) e-mail when I pay my AirTime and DevicePlan each month using the O2 Wallet in MyO2 app.This morning's payments have gone "receiptless", so far - is the system that serves this useful purpose unavailable? Screeenshot of t...
Been trying to pay a bill but it keeps saying that I have incorrect detals. Is there something wrong with the system as I am sure the card details are correct as I use it all the time.
