Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! can i make full payment and close my account?

Hello,im o2 customer,i have a contract phone ..my contract ends in march 2021...can i make full payment and close my account?

My monthly data usage facility in my 'Settings' on android mobile is not automatically updating

Hi Usually my 'data usage' in 'Settings' on my mobile automatically updates as I use the phone, allowing me to see at a glance how much data I have used. It seems to have got stuck in the January period and has not changed or updated since then. I ca...

Resolved! O2 Travel / Euro

Hi, Me and my partner are travelling through Europe in a campervan for 31 days and I have four contracts with O2. The T's and C's state that the incliusive allowances can only be used for a short period of time. Would this volate the terms. I already...

Resolved! Changing tariff

Noticed a can change my tariff every 30 days. Can someone explain more about this. Thanks

why still my sim is not working its been over 34 hours

i sawp my sim card last friday they its gonna work in 24 hours but its almost 48 hours why is not working i dont understand

Cancel

How do I cancel my contract

No network or data after requesting iPhone Data Bolt On be enabled!

Hi. I wonder if anyone else has this issue and if they have any answers as O2 customer service and “2nd line” technical team have been appallingly useless and unsympathetic. I have spent 2 hours on chat and have been tossed around between a total of ...

International roaming in Chile

Brand new phone, new monthly tariff but zero cover in Europe or South America (Chile) - just paid €10 on my flight to send this message.

Bill

I need to pay my o2 bill but its saying ive already paid it but and it wont let me pay anything over

Resolved! Payment

Can I delay my payment by a couple of days?

O2

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