New contract help

beau1 · ‎20-04-2020

Hi,

I recently took out a 2gb contract for 12£ today is there anyway I could change it to the 20gb £15 package? Thanks

Cleoriff · ‎20-04-2020

@beau1

You could try to call O2. Guide: Coronavirus Community Help and Support

However you may have to accept this and then upgrade later.

Veritas Numquam Perit

jonsie · ‎20-04-2020

It may allow you to upgrade again, it won't allow you to downgrade though.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-04-2020

@beau1

You'll be able to change in your MyO2 http://www.o2.co.uk/myo2 after the first month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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