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Network problem

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Mariaro
Level 1: Joiner
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on ‎12-05-2018 22:22

on ‎12-05-2018 22:22

I have a o2 for my tablet but the internet connection is bad. It is slow and instead of showing pictures shows an icon  with 124 KB  for example.

 I try to do a course online  which contains photos  but messages err connection

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MI5
Level 94: Supreme
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on ‎12-05-2018 22:26

on ‎12-05-2018 22:26

Hi @Mariaro

Check your postcode for any issues here http://status.o2.co.uk/

Also try some other suggestions on our help thread here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144893 Posts
  • 635 Topics
  • 27775 Solutions
Registered:

on ‎12-05-2018 22:26

on ‎12-05-2018 22:26

Hi @Mariaro

Check your postcode for any issues here http://status.o2.co.uk/

Also try some other suggestions on our help thread here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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on ‎14-05-2018 13:25

on ‎14-05-2018 13:25

Welcome to the forum @Mariaro slight_smile Did you check for network issues as @MI5 suggested? Let us know if you made any progress on this since you last posted!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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