Solved: Network problem

Mariaro · ‎12-05-2018

I have a o2 for my tablet but the internet connection is bad. It is slow and instead of showing pictures shows an icon with 124 KB for example.

I try to do a course online which contains photos but messages err connection

MI5 · ‎12-05-2018

Hi @Mariaro

Check your postcode for any issues here http://status.o2.co.uk/

Also try some other suggestions on our help thread here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-05-2018

Hi @Mariaro

Check your postcode for any issues here http://status.o2.co.uk/

Also try some other suggestions on our help thread here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎14-05-2018

Welcome to the forum @Mariaro Did you check for network issues as @MI5 suggested? Let us know if you made any progress on this since you last posted!

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