NO SERVICE

on 23-10-2014 20:49
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on 23-10-2014 20:49
My i phone 4 has just started exhibiting No Service in it's top left hand corner for no apparent reason, I am in credit and the phone is charged. I have tried switching off and back on to no avail!
Can anybody help please?
Nick Young

23-10-2014 20:55 - edited 23-10-2014 20:56
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23-10-2014 20:55 - edited 23-10-2014 20:56
Remove and clean your sim.
Settings , general, reset, reset network settings.
Help link http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
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on 23-10-2014 21:00
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on 23-10-2014 21:00
If not and the status checker shows OK you might want to try a sim swap.
Any O2 store can do this for free which is the easiest way or order one online from Live chat or call CS on 202.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 23-10-2014 23:37
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on 23-10-2014 23:37
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on 23-10-2014 23:39
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on 23-10-2014 23:39
@Anonymous wrote:
Hi Nick, it's not your phone, there is something wrong with the service. Mines been on and off for the past couple of days
Probably in a totally different area to yourself. Check your postcode for issues.
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on 24-10-2014 13:40
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on 24-10-2014 13:40
I've had the same thing for the last few days. Putting my iPhone 6 into Airplane mode and back out again seems to do the trick.
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on 24-10-2014 13:45
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on 24-10-2014 13:45
@GeorgeStark wrote:I've had the same thing for the last few days.
If you are still using your old sim card, do a swap for a new one.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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24-10-2014 14:03 - edited 24-10-2014 14:04
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24-10-2014 14:03 - edited 24-10-2014 14:04
I already swapped the SIMs for the new '4G enabled' SIM from O2. I've never used my iPhone 6 with the old SIM from my iPhone 5. There seem to be multiple reports of this happening, regardless of new SIM, old SIM, etc.
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on 24-10-2014 14:04
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on 24-10-2014 14:04
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-10-2014 14:14
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on 24-10-2014 14:14
It's fine...that was a decent suggestion. Just re-read my post and it came across like I was annoyed, which I absolutely wasn't. 🙂 I'll see how annoying this gets and take it from there...it just seems service related, based on the number of people reporting it with seemingly completely different scenarios (different models of iPhone, etc.). Haven't come across anybody with a non-iOS phone report it yet...maybe it's an iOS 8.1 thing?

