Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Terrible service/signal in the M24 area of manchester

For the past 3 months i havent been able to make a single call without the sgnal dropping out, making having a conversation impossible. Nothing seems to be being done and there has been no communication from O2, whats going on?

Resolved! Using PAC Code to change number part way in to O2 contract

Hi, Does anyone know if it is possible to change your number say 4 or 5 months in to your new O2 contract using a PAC key. I have to run down the clock on an orange contract first but want to get a second O2 contract for my Wife who's with Orange to ...

Any one any idea what this could be please... being charged USA data while in europe

have just spent several months in Europe but on my last bill was charged data usage from USA. Having great dificulty getting them to sort it all out.anyone else had the same problem

Debt collection harassment for someone else debt

Help! O2 are driving me mad. They're making 3 calls a day to get a debt cleared on my home phone.. Problem is when I go through security it turns out (as I know) I don't owe O2 anything but somehow someone has my home number on their account the debt...

02 refunds

Bought a phone from here and it wasn't suitable,so i returned it two weeks ago and still no refunds..what is 02 playing at.i have a barcode from Royal mail to say it was delivered sucessfully the next day.no replies or anything.02 customer service is...

O2 actively blocking IPSec VPN traffic?

I'm having issues connecting toy VPN from my phone. I can connect just fine to the VPN gateway, however, when I try to access anything through the VPN, nothing happens. I can ping hosts on the LAN behind the VPN fine, but it appears any traffic going...

Resolved! mini sim

Hello, Jean here...i have an o2 regular sim and i am thinking of getting a phone that has a mini sim slot. is it possible to get a mini sim for my current number or would i have to get a new number?

Resolved! Locked in by 30 day Simplicity tariff?

Hi all, I've recently been trying to upgrade to an iPhone 6 from my 5, which I have had with O2 since release day (21st Sept 2012). On the 21st August I took an 'early upgrade' to a rolling 30day Simplicity tariff to run out the final month a bit che...

Resolved! How to check charges for roaming

Hi Made a trip to Turkey, my wife told me to switch off roaming as it was very expensive. Checked O2 online and saw charges were for data downloading. I checked my mails 3 times while I was away and browsed maybe 3 times just to check web pages quick...

Resolved! Contract upgrade call

Just got an call from 08452930018 asking if i want to upgrade my contract early for £73 (im due in 3 months for a free upgrade). Said no thanks i will wait and that was that Would that have been from o2, or some other 3rd party company trying to get ...

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