Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelling a contract

I have found that O2 has no 4G signal where I live and was recommended by staff at school to go with 'ee'. I am outside my current contract with O2 and therefore I have purchased a new phone and an super contract with 'ee' that offers exceptional 4G ...

Resolved! 20GB data allowance

Hi there everyone I've just seen that O2 now do 20GB data allowance for £33 a month and was wondering if I can go on this can someone please let me know.Thanks Glenda

cant get 3G

I have an Iphone with o2 - wont seem to give me 3G coverage at present - dont know why

Resolved! Unlocking old iPhone

Hi, I'm looking to sell my iPhone 5S, and obviously they sell higher when they're unlocked and I noticed O2 offer a service to unlock it via an online form. I saw this link and it states "Make sure you enter the mobile number that you bought the phon...

Resolved! Contract Number swap

Hi - I have two O2 numbers on Different SIMS. I have a cherished number on contract with 12 months to run. (My main Phone iPhone 5S).Other number is on PAYGO Monthly SIM. (Wifes iPhone 4S) I want to transfer my Cherished Contract number out to a new ...

Resolved! O2 Priority

Ever since it got updated wont work anymore keeps saying expired on everything i click onanyone know how 2 fix it

Resolved! Switch to PAYG - do I get a new SIM card (keeping same number)

My 24 month contract runs out on 29th October and I want to go PAYG with 02 from then on. Anyhew - I went on livechat this evening and I was advised they could switch me over to 02 pay as you go no problem. I agreed to this and they told me the reque...

LOSS OF PHONE SIGNAL STRENGTH (INDICATOR LIGHTS)

Dear Kudos, I have an iPhone 5 and since the end of last week, I have lost my signal strength and my iPhone only shows two lights - sometimes dropping to one within my residence. Prior to this, I have five lights always on. The transmitting mast is l...

New Month... 0 minutes?

so it's now reached my bill date and my data and text have been set back to what they are supposed to be but not been given minutes, why is this? will it show up later or have i done something wrong?

Resolved! Phone mast down, poor support

Hi, My phone has had an intermittent signal when at home since Thursday, meaning that i cannot send or receive calls SMS easily and cannot make telehone calls. Checking the o2 status website its a result of a known problem in a nearby town. My neighb...

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