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Level 1: Joiner
Posts: 1
Registered: ‎03-11-2018
Accepted Solution

NO SERVICE

ive recently got the new iphone xr - i’ve tried setting it up but it keeps coming up no service. ive tried the manually keying in, ive tried resetting, ive tried turning aeroplane mode on n off but still nothing.. HELP
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Registered: ‎13-08-2008

Re: NO SERVICE

Is it a new SIM card or an old one ?
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Registered: ‎14-01-2013

Re: NO SERVICE

[ Edited ]

@Rach7

Some troubleshooting tips here for a No Service error message

Includes checking service status, updating carrier settings, checking sim etc

https://www.ikream.com/2018/11/how-to-fix-no-service-error-on-apple-iphone-xr-calling-and-texting-se...

You could remove your sim and reinsert it.

 

Edited to add this handy video from O2

https://community.o2.co.uk/t5/Discussions-and-Feedback/O2-Guide-to-Network-Issues/m-p/1158158#M10320...

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Registered: ‎04-04-2012

Re: NO SERVICE

@Rach7 check your SIM is activated https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: NO SERVICE

@Rach7 have you got this resolved now? Call customer services if not to check your sim/acccount as above.